LINUX: Sosreport fails. What data should I provide in its place?

Resolution

• Some of the data that is collected by sosreport can alternatively be collected using following script, it may take up to 5-10 minutes to run, depending on the size of the logs.
  1. Create a file named /tmp/man_sosreport.sh, copy the script given below and save it in the /tmp/man_sosreport.sh file.
     Raw

     #!/bin/bash
     export LANG=C
     
     # If this script hangs, un-comment the below two entries and note the command that the script hangs on.  Then comment out that command and re-run the script.
     # set -x
     # set -o verbose
     
     [[ -d /tmp/sosreport ]] && rm -rf /tmp/sosreport
     mkdir /tmp/sosreport && cd /tmp/sosreport && mkdir -p  var/log etc/lvm etc/sysconfig network storage sos_commands/networking
     
     echo -e "Gathering system information..."
     hostname &> hostname  
     cp -a /etc/redhat-release  ./etc/ 2>> error_log
     uptime &> uptime 
     
     echo -e "Gathering application information..."
     chkconfig --list &> chkconfig
     top -bn1 &> top_bn1
     service --status-all &> service_status_all
     date &> date
     ps auxww &> ps_auxww
     ps -elf &> ps_-elf
     rpm -qa --last &> rpm-qa
     echo -e "Running 'rpm -Va'. This may take a moment."
     rpm -Va &> rpm-Va
     
     echo -e "Gathering memory information..."
     free -m &> free  
     vmstat 1 10 &> vmstat
     
     echo -e "Gathering network information..."
     ifconfig &> ./network/ifconfig  
     netstat -s &>./network/netstat_-s
     netstat -agn &> ./network/netstat_-agn
     netstat -neopa &> ./network/netstat_-neopa
     route -n &> ./network/route_-n
     for i in $(ls /etc/sysconfig/network-scripts/{ifcfg,route,rule}-*) ; do echo -e "$i\n----------------------------------"; cat $i;echo " ";  done &> ./sos_commands/networking/ifcfg-files    
     for i in $(ifconfig | grep "^[a-z]" | cut -f 1 -d " "); do echo -e "$i\n-------------------------" ; ethtool $i; ethtool -k $i; ethtool -S $i; ethtool -i $i;echo -e "\n" ; done &> ./sos_commands/networking/ethtool.out
     cp /etc/sysconfig/network ./sos_commands/networking/ 2>> error_log
     cp /etc/sysconfig/network-scripts/ifcfg-* ./sos_commands/networking/ 2>> error_log
     cp /etc/sysconfig/network-scripts/route-* ./sos_commands/networking/ 2>> error_log
     cat /proc/net/bonding/bond* &> ./sos_commands/networking/proc-net-bonding-bond 2>> error_log
     iptables --list --line-numbers &> ./sos_commands/networking/iptables_--list_--line-numbers
     ip route show table all &> ./sos_commands/networking/ip_route_show_table_all
     ip link &> ./sos_commands/networking/ip_link
     
     echo -e "Gathering Storage/Filesystem information..."
     df -l &> df
     fdisk -l &> fdisk
     parted -l &> parted
     cp -a /etc/fstab  ./etc/ 2>> error_log
     cp -a /etc/lvm/lvm.conf ./etc/lvm/ 2>> error_log
     cp -a /etc/lvm/backup/ ./etc/lvm/ 2>> error_log
     cp -a /etc/lvm/archive/ ./etc/lvm/ 2>> error_log
     cp -a /etc/multipath.conf ./etc/ 2>> error_log
     cat /proc/mounts &> mount  
     iostat -tkx 1 10 &> iostat_-tkx_1_10
     parted -l &> storage/parted_-l
     vgdisplay -v &> storage/vgdisplay
     lvdisplay &> storage/lvdisplay
     pvdisplay &> storage/pvdisplay
     pvs -a -v &> storage/pvs
     vgs -v &> storage/vgs
     lvs -o +devices &> storage/lvs
     multipath -v4 -ll &> storage/multipath_ll
     pvscan -vvvv &> storage/pvscan
     vgscan -vvvv &> storage/vgscan
     lvscan -vvvv &> storage/lvscan
     lsblk &> storage/lsblk
     lsblk -t &> storage/lsblk_t
     dmsetup info -C &> storage/dmsetup_info_c
     dmsetup status &>  storage/dmsetup_status 
     dmsetup table &>  storage/dmsetup_table
     ls -lahR /dev &> storage/dev
     
     echo -e "Gathering kernel information..."
     cp -a /etc/security/limits.conf ./etc/ 2>> error_log
     cp -a /etc/sysctl.conf ./etc/ 2>> error_log
     ulimit -a &> ulimit
     cat /proc/slabinfo &> slabinfo
     cat /proc/interrupts &> interrupts 
     cat /proc/iomem &> iomem
     cat /proc/ioports &> ioports
     slabtop -o &> slabtop_-o
     uname -a &> uname
     sysctl -a &> sysctl_-a
     lsmod &> lsmod
     cp -a /etc/modprobe.conf ./etc/ 2>> error_log
     cp -a  /etc/sysconfig/* ./etc/sysconfig/ 2>> error_log
     for MOD in `lsmod | grep -v "Used by"| awk '{ print $1 }'`; do modinfo  $MOD &>> modinfo; done;
     ipcs -a &> ipcs_-a
     ipcs -s | awk '/^0x/ {print $2}' | while read semid; do ipcs -s -i $semid; done &> ipcs_-s_verbose
     sar -A &> sar_-A
     cp -a /var/log/dmesg dmesg 2>> error_log
     dmesg &> dmesg_now
     
     echo -e "Gathering hardware information..."
     dmidecode &> dmidecode
     lspci -vvv &> lspci_-vvv
     lspci &> lspci
     cat /proc/meminfo &> meminfo  
     cat /proc/cpuinfo &> cpuinfo
     
     echo -e "Gathering kump information..."
     cp -a /etc/kdump.conf ./etc/ 2>> error_log
     ls -laR /var/crash &> ls-lar-var-crash
     ls -1 /var/crash | while read n; do mkdir -p var/crash/${n}; cp -a /var/crash/${n}/vmcore-dmesg* var/crash/${n}/ 2>> error_log; done
     
     echo -e "Gathering logs..."
     cp -a /var/log/* ./var/log/ 2>> error_log
     cp -a /etc/*syslog.conf ./etc/ 2>> error_log
     
     echo -e "Compressing files..."
     tar -cjf /tmp/sosreport.tar.bz2 ./
     
     echo -e "Script complete."
     

  2. Run the script.
     Raw

     # cd /tmp
     # chmod +rwx man_sosreport.sh
     # ./man_sosreport.sh
     

  3. Attach /tmp/sosreport.tar.bz2 to the support case.